Continuous Process Improvement

TCIC's Continuous Process Improvement (CPI) program is designed to improve the way employees plan and work together and gives participants essential skills by providing everyone with a clear understanding of their role in the CPI process. With the assistance of a skilled facilitator, the CPI teams will focus on specific operational problems and write a problem specification statement to determine root causes and gather data. Using the principles of CPI, the teams will remove the causes of problems in operations and implement lasting solutions.

The CPI teams will be able to plan an organization-wide continuous process improvement program. Skills will include recognizing the problem solving model, applying problem solving strategies, using innovative problem solving techniques, employing group process to achieve solutions and identifying the decision making model.